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GENERAL CONDITIONS OF USE 

SECURITY AND PRIVACY POLICY.

 

Production Twins is aware of the important questions raised by the circulation of personal information on the Internet. In order to respect and protect your privacy, we want to make sure that you understand the type of information we collect when you visit our site -136bad5cf58d_ (hereinafter referred to as the "site") or our Twins Community + application (hereinafter referred to as "the application") as well as when, how and why this information is collected.


 

1. Collection and processing of personal information

What type of information is collected?
You can visit the Production Twins website or application anonymously at any time, without revealing any personal information to us. When you connect to our site, as to any other website for that matter, our server identifies the IP address of your computer in order to allow the exchange of data, which may allow us to compile statistics of visits to our site. site. No personal information is linked to your IP address.

For the audit of our website and application, we use third-party services to collect and use information :
Google Analytics for general site and app statistics. To learn more, click here.

In certain circumstances, either when registering for email alerts, when registering for one or other of our services requiring a username and password, or when making a purchase on the shop, you must provide certain information in an on-screen form (your name, address, email address, telephone number, city, province, and if you accept it, certain other information). As far as possible, Production Twins will provide you with the means to verify that your personal data is accurate and up to date.

Your credit card number is only used for transactions you make from online stores. To carry out these transactions, we use third party services (Paypal or others) to process the information and your credit card number never enters our possession.

Note that, in order to ensure the confidentiality of your personal information, Production Twins does not sell its list of subscribers or customers to any organization or company, nor does it exchange it with anyone except the third party providing the products purchased so that the latter is able to follow up on its sales.


 

Who has access to the information collected?
Only Production Twins as well as third parties providing the products sold on its online stores and who must provide customer service have access to the information you have provided on the site or application.


 

2 . Links to other sites
The Production Twins site and application contain links to websites operated by other organizations. By clicking on these links, you leave the Production Twins site or application in which you entered. You should know that Production Twins has no control over these websites and the fact of having listed them does not in any way engage its responsibility. We recommend that you carefully review the privacy policies of these other sites.


 

3 . “Cookies” on the Production Twins website or application

Cookies are pieces of information sent to you by a website or application when you visit it. They are stored temporarily or permanently on your hard drive to keep track of your visit. La Production Twins may use cookies to facilitate your navigation or to personalize the use you make of its site or its application, for example access to specialized content, your bookmarked articles, etc. Cookies are harmless in that they cannot extract information from your hard drive. You can consult them and destroy them if you wish. So you have full control.

TERMS OF USE AND COMMITMENTS OF THE WEBSITE, APPLICATION AND ONLINE STORE

Terms of use and commitments
Twins Prodution operates the website  www.twinsprod.com   (hereinafter referred to as the "Site") and the Twins Community + application (owned by Production Twins and hereinafter referred to as "the application"). The use of the site, the application, as well as that of the Online Shops therein are governed by the conditions of use which appear below.


 

1. Acceptance of Terms of Use

By using the Production Twins website or application and their Online Stores, you acknowledge that you have read and understood these terms of use and thereby agree to comply with them as well as any modifications. These Terms constitute a contract between you and Production Twins. We therefore suggest that you consult these conditions periodically in order to be aware of any changes that may be made to them.


 

2. Terms of purchase on Online Stores

Pricing and payment
Prices shown are in Canadian dollars, and all fees and applicable taxes are included in the price displayed. Production Twins reserves the right to modify the prices displayed at any time.

All transactions made through our site or our mobile application, including Online Stores, are payable only by valid credit card (Visa or MasterCard) via Paypal services. To learn more about transaction security, see the Production Twins Security and Confidentiality Policy.


 

Conditions of sale
A few minutes after making your online purchase, you will receive an email confirming your order. Please keep this email as your receipt for the products ordered.


 

3. Buying Items Online

The online stores of the site as well as of the Production Twins application are used to make the online purchase of products offered by third parties (event organizers, artists or others).


 

4. Transport and delivery costs

The products offered and purchased via the online stores of Production Twins are of a dematerialized nature and therefore no delivery will be made.


 

5. Return and Refund Policy
No refunds will be made for any product purchased on the Production Twins Online Stores, except in the event of a billing error on our part.


 

Problems encountered
For any problems encountered during the online purchase transaction or for any other problem or comment, write to us at  twinscommunityplus@gmail.com


 

6. Rules of use

All elements of the Production Twins site and application are offered to you for personal use for non-commercial purposes, unless otherwise specified. It is forbidden to use the logos and information contained in the site and the application for commercial or advertising purposes or to increase the volume of visitors to another site or another application without the written authorization of Production Twins.


 

7. Trademarks and copyrights

The trademarks and logos used or displayed on the Production Twins website and application are registered trademarks and logos. Nothing on the site or the application can be interpreted in such a way as to allow the direct or indirect use of these trademarks or these logos without the written authorization of Production Twins.

 

All elements of the Production Twins site and application including, without limitation, texts, articles, illustrations, photographs, images, audio and video extracts, software, are protected by copyright and belong to Production Twins or to third parties acting as service providers. Unless clearly stated exceptions, nothing on our site or application should be construed as granting you any right to make use of the intellectual property of Production Twins or its content providers.

 

Except for personal use for non-commercial purposes, it is prohibited to use, copy, modify, distribute, transmit, broadcast, represent, reproduce, transfer, publish, download, translate, create new work from, sell or in any way exploit any information, software, product or service offered on the Production Twins site or application without its written permission.


 

8. Password

When registering for one of our services requiring the use of a username and password, you must choose a password. You may not choose or use:

-  A password of another person with the intention of impersonating them;
-  A password of another person without their permission.

You are responsible for maintaining the confidentiality of your account, your personal details and your password, and Production Twins cannot be held liable for unauthorized use of your account or for any damage resulting in particular from the non- compliance with the security measures set out in this section. You must notify Production Twins as soon as possible of any use or suspected use of your account or any breach or suspected breach of possible security by email at twinscommunityplus@gmail.com.


 

9. Security

We make every effort to ensure the protection of your personal information under our control. To find out about these protection and security measures, consult the Production Twins Security and Confidentiality Policy.


 

10. Limitation of Liability

Production Twins will not be liable for any damages, of any nature whatsoever, that may have been caused to users by any technical or technological defects that may occur on its site or its application.

Production Twins declines all responsibility for any errors that may be found on its website or application. Production Twins and any content provider on the Production Twins site or application cannot be held liable for any damage directly or indirectly related to the use of the Production Twins site or application. , including the loss of data or profit resulting from the use of the elements of the said site or application or from errors or omissions contained in these elements.

The products offered on the online stores of Production Twins being provided by third parties, Production Twins declines all responsibility with respect to the accuracy, quality or any other characteristic of the products offered.


 

11. Links to other sites

The Production Twins site and application contain links to websites operated by other organizations. By clicking on these links, you are leaving the Production Twins site or application. You should know that Production Twins has no control over these websites and the fact of having listed them on their sites does not in any way engage their responsibility.


 

12. Applicable Laws

This agreement on the conditions of use is governed by the laws applicable in the province of Quebec.

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